Contact Us
Get in Touch With House Of Drew
Thank you for visiting House Of Drew. We are committed to providing exceptional customer service and helping you enjoy the best possible shopping experience.
Whether you have questions about our products, need assistance with an order, require sizing recommendations, or would like more information about shipping and returns, our support team is here to help.
Customer Support
For all customer service inquiries, please contact us using the information below:
Email: info@houseofdrew.shop
Business Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday – Sunday
Limited Support Availability
Response Time
Our team aims to respond to all inquiries within 24–48 business hours.
Please allow additional time during holidays, promotional events, and peak shopping seasons.
Order Assistance
If you are contacting us regarding an order, please include:
- Full Name
- Order Number
- Email Address Used During Checkout
- Details of Your Request
Providing this information helps us resolve your inquiry faster.
Product Support
Need help choosing the right product?
Our team can assist with:
- Product recommendations
- Sizing guidance
- Material information
- Availability questions
- General product inquiries
Shipping Assistance
Contact us for help with:
- Order tracking
- Shipping updates
- Delivery questions
- International shipping
- Lost or delayed packages
Returns & Exchanges
For return and exchange requests, please contact our support team before returning any item.
We will guide you through the return process and provide the necessary instructions.
Business & Partnership Inquiries
For collaboration opportunities, wholesale inquiries, marketing partnerships, or business-related questions, please contact us via email with detailed information about your proposal.
Thank You
We appreciate your trust in House Of Drew and look forward to assisting you.
Your satisfaction remains our top priority.